alte Ansichtskarten / old postcards

Information, About us, Gallery & Contact

Bartko-Reher-OHG
Bartko-Reher-OHG
Axel-Springer-Str. 54 B
10117 Berlin
Germany
Opening times:
mo - fr: 10 am - 6 pm
sa: 10 am - 2 pm

We about ourselves:

We are often asked where our cards come from and what process they undergo before they are safely packaged and sent on their way to you. We are happy to show you here.

1. Purchasing

Carried out by: Ondre Reher, Dusan Bartko, Igor Wachtel

Ondre Reher, always on the road to buy picture postcards. Every year, we upload more than 700,000 picture postcards to our online shop. Yet not every picture postcard we purchase also makes it into our shop. Many postcards are simply too common, i.e. "mass goods", while some of them are simply in too poor a state to sell. In order to cover our annual supply, we therefore initially have to purchase around 2,000,000 picture postcards, and then process and utilise these.
Truck with 2 tons of picture postcards, bought in June 2015. But this vast quantity of postcards is not "delivered" to our shop. For our purchasers, this means around 70,000 km of travel on the motorways, 15 picture postcard auctions and countless collectors' fairs in Germany and Europe each year. There is hardly a postcard-related event not attended by a Bartko-Reher purchaser.

If you want to sell picture postcards directly to us at our store in Berlin, our employee Igor Wachtel is always happy to help. We have summarised the key purchase questions for you here: Purchase

2. Determining a price and allocating the postcards to one of our categories

Carried out by: Ondre Reher, Dusan Bartko, Igor Wachtel, Daniela Teichmann, Torsten Kunicke, Stephanie Anders, Jens Seidemann

Torsten Kunicke cataloguing picture postcards. "It doesn't matter whether it's Milan or Madrid, it's all Italy", as German footballing wisdom has it. We take a slightly different approach to things, of course. Our heads of department for Germany, Abroad, Motifs and Ephemera are responsible for individually evaluating each postcard, properly cataloguing it and giving it a price which is satisfactory both to our customers and for our business. It is a daily balancing act.
Igor Wachtel sorts German picture postcards according to post code.
With over 2,000 postcards processed a day and around 30,000 potential shop categories, it is unfortunately the case that a postcard from Munich will occasionally end up catalogued under Thuringia.

By the way: there is a place called Munich in Thuringia.

3. Postcard processing and image service

Carried out by: Andreas Jahnke, Marcus Suckrow, Britta Suckow

Andreas Jahnke organises the scanning. Every card which makes it into our online shop is first freed from its old envelope. The old dealer marks are then carefully erased. Every card is then placed in a new transparent plastic folder and scanned. This is no easy task for Andi and Marcus. Every month, the pair of them use over 60,000 new plastic folders and create more than 120,000 images - after all, we also scan the reverse side of our postcards.
It's a huge undertaking but well worth it, as our customers particularly praise the way we display our cards in the online shop.

4. Data entry

Carried out by: Andreas Spötter, Marc-André Ort, Verena Maier, Daniela Teichmann, Marcus Suckrow

Marc-Andre - a keyboard virtuoso. Because you are unable to pick the postcards up yourself when making a purchase, it is extremely important that we provide not only clear images but also a proper description. This is why everything should be described as accurately as possible. With more than 2,000 picture postcards being entered each day, the title descriptions in particular require a certain level of background knowledge and creativity from Daniela and her team. Descriptions such as "PC Horse" aren't good enough for us.
Andreas Spötter, the infallible - his quota of errors is currently at 0.0!

Occasionally this process leads us to create titles which make both our customers and us smile. One of our favourites: a postcard from Ilmenau showing Goethe in front of the Goethe hut was labelled "PC Ilmenau, old woman on bench outside wooden hut".

5. Managing the online shop and marketing

Carried out by: Marco Hebenstreit, Marcin Pawelski, Christian Herkt

Marco Hebenstreit spends each day working on improving the shop. Clear and well-structured categories are needed to make it quick and easy to search our more than 1.5 million picture postcards and ephemera. Our online shop currently has around 30,000 categories, which we continuously expand in order to make it easier for our customers to find the right postcards in their particular field of collecting interest. Marco and Christian manage the online shop with great dedication and continuously develop it further.
Christian Herkt creating and updating new categories.

A marketing campaign for the football world cup, a New Year's Eve firework or our annual summer discount in August? Our entire team collects, evaluates and implements our marketing ideas.

6. Managing the orders

Carried out by: Andrea Lade, Daniel Tschernenko

A small section of our shelves full of picture postcards. The 1.5 million picture postcards currently being offered in our online shop are distributed across over 1,900 warehouse lists and 55 shelves. This makes finding the around 2,000 items sold each day into a sporting challenge. It is a challenge our employees take on each day.
Marcus Suckrow putting together an order.

It's only thanks to a special warehousing and control system as well as well-trained employees that we are able to ship orders quickly and error-free.

7. Shipping

Carried out by: Andrea Lade, Stephanie Anders, Daniel Tschernenko

Andrea Lade and Daniel Tschernenko packaging orders. Our shipping department is at the heart of our company. An order from Puerto Rico or Anchorage/Alaska? No problem!

With around 800 letters and packages being shipped each day, Andrea and her team always ensure that all paid-for orders set out on their journey across all parts of the world on time and in good order.
Stephanie Anders packaging orders.
Even if the number of orders being shipped increases during one of our promotions, this does not pose a problem to Andrea and her team. With proper coordination, they still manage to fully package all orders on such days by the time the courier truck comes to collect the deliveries.

8. Customer service

Carried out by: Vural Cevik, Jessica Fauth, Christian Herkt

Vural Cevik, who always has the right answer for each customer enquiry. Do you have a special wish, a query regarding an open order or want to report a small spelling error? Our customer service team are skilled at and dedicated to answering every question from our more than 130,000 customers. Each day we receive up to 1,000 e-mails and around 200 phone calls. It's hard to believe, but it used to be even more.
Christian Herkt, who provides support to our English-speaking customers.
Yet thanks to our handy customer menus, registered customers have the option of viewing their orders, managing their newsletters and making changes to their personal details independently of our shop's opening times.
Jessica Fauth, who provides support to our French-speaking customers. "Bonjour, que puis - je faire pour vous?" We hear this friendly greeting several times a day. Jessica, our French customer service advisor, sees to the needs of our business's many French customers. Dedicated customer service for French customers? At Bartko-Reher this is just as indispensable as our English-language customer service provided by Marco. With over 400,000 French picture postcards on offer, the French market has developed into one of our key business areas. Merci beaucoup.

9. Helping hands

Our **helping hands** - they cheerily help out in all departments.
There are therefore many work processes between us purchasing and shipping a picture postcard. More than 20 freelance employees support our team in this task on a daily basis. Without our "helping hands", this job would hardly be doable.


So this is the process the picture postcards undergo here before arriving safely packaged at your door.
The figures provided here were recorded by us in summer 2015. We have meanwhile had to buy in "a few more" postcards and process, sort, record, manage, package and send them.

Our team will welcome you:

Ondre Reher

Dusan Bartko

Markus Weissenböck

Daniela Teichmann

Marco Hebenstreit

Igor Wachtel

Jens Seidemann

Andrea Lade

Marcus Suckrow

Christian Herkt

Andreas Jahnke

Torsten Kunicke

Andreas Spötter

Stephanie Anders

Daniel Tschernenko

Jessica Fauth

Verena Maier

Britta Suckow

Marc-André Ort

Marcin Pawelski

Vural Cevik

our students

AKi - our postcards kobold
Who is Ansichtskartenversand.com ? The story of Bartko-Reher

The Fa. Bartko-Reher OHG was found in 1994 in Halle/Saale from Dusan Bartko and Ondre Reher. The main focus of the shop was furniture and small antiques. Since 1995 we concentrated on old postcards. Trough markets of other collectors we gained experience and established contacts with other collectors. Many of these collectors still get regularly parcels with postcards from us. By now we are the strongest business selling old postcards.
On the 20.07.2000 we went online with our webpage www.ansichtskartenversand.com for old postcards. After 4 years now, we can say, that it was a positive development.
More than 20.000 customers used our internet offer so far. Many of them are regular customers and are informed about new postcards through our newsletter. In January 2003 we moved from Halle/Saale to Berlin. You are welcome to visit our shop.

=> Read the entire Bartko-Reher story

Which advantages do I have at Ansichtskartenversand.com ?

Immense choice – at the moment there are 1.500.000 old postcards oinclusive picture and backside online available.

Security – complett money-back guarantee within 14 days. cancellation policy

Discount – save delivery costs and use our discount discount in our online shop www.ansichtskartenversand.com

Telefon order possible – for queries, special requests we are available from 10 am – 6 pm every day at 030 – 21 23 2 15.

Service – you want to be informed about new arrivals in your concentration area? Like 125.000 customers who use this gratis service as well? Than register yourself for our newsletter: newsletter

How much are the delivery charges? Is there a discount ?

The delivery charges depend on the number of ordered postcards. Self-evident we grant a discount for orders of more than one postcard, bus that depends on the order value.
Click here for: delivery charges and discounts

Where do I find the general terms and conditions of Ansichtskartenversand.com ?

Click here for: terms and conditions

Dataprotection at Ansichtskartenversand.com ?

Why certainly! Data privacy statement


Vural Cevik
Questions?
Your contact person Vural Cevik will be glad to help
Tel.: +49 30 21 23 24 15
Fax: +49 30 21 23 24 14
Email: cevik@bartko-reher.com
 
We use cookies for for technical reasons and marketing purposes / ad measurement. additional information / customise cookies